FAQs

general

concierge

  • Is there an additional charge for Sky’s The Limit Concierge?

    STL Concierge is a free benefit provided to you as a resident of Manhattan Skyline. If your service request involves a purchase, for example theatre tickets, or housekeeping or errand service, you are responsible to pay for those items. However, there are no additional hidden service fees added to these amounts, and our service is always free.

  • Why am I providing my credit card to Sky’s The Limit Concierge?

    You will only be asked for a form of payment if the concierge is making a purchase on your behalf and at your request. If this is the case, the concierge will send you a secure e-form from concierge@stlnyc.com. This simple form can be signed electronically and it provides a secure transfer of your credit card information to our concierge.

  • How do I access Sky’s The Limit Concierge?

    Our team of the best concierges in the industry are based in Midtown Manhattan. Your requests can be made by phone or email and will be answered live, Monday thru Friday from 8am to 8pm and Saturday from 9am to 5pm. Phone: 646-257-4632 Email: concierge@stlnyc.com

  • What is the benefit of using Sky’s The Limit Move In Services?

    Our concierges will call the cable company, set up your installation, transfer your utilities and all the other time consuming tasks associated with moving in. Our concierge also works with moving companies who have been pre-screened and who already have pre-approved Certificates of Insurance. This will save you additional steps.